Returns & Refunds Policy

As all THE MINIMA pieces are made to order, we operate a strict returns and refunds policy.

Returns or refunds are only accepted in cases where a manufacturing issue in the event of a verified production defect.

To request a return/refund:

• You must contact us within 7 days of receiving your abaya.

• Requests must be submitted via WhatsApp or email.

• You must provide:

  • Proof of purchase (receipt).

  • Clear photos of the issue.

All claims are subject to an internal quality investigation, as every THE MINIMA piece undergoes quality control before dispatch.

Returns/refunds will only be accepted if the abaya:

• Has not been altered elsewhere.

• Has not been damaged by the customer.

• Is in its original condition.

Refunds will not be issued for fit preferences, fabric expectations, or personal styling choices.