Customer Conduct Policy

THE MINIMA is a small, women-led business built on creativity, respect, and empowerment.

We kindly expect the same values from our customers.

Any rude, abusive, or unpleasant behaviour towards our team will not be tolerated.

THE MINIMA reserves the right to refuse future orders from customers who do not maintain respectful communication.

We believe in kindness, professionalism, and mutual respect — these are non-negotiable values at THE MINIMA.